Returns & Exchanges

At VIDEOGAMESPLUS, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all hangtags are attached and the packing slip is included inside.

3

Affix Shipping Label

Download and print the pre-paid return shipping label from our portal and attach it firmly to the outside of your package.

4

Drop Off and Track

Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing